Terms & Conditions Cruising

Payment & Cancellation Policy

All prices are listed in Australian Dollars ($AUD)
All cruises must be prepaid at the time of booking
Once booked and paid for, all tickets are 100% non refundable but may be transferable at the company's discretion
Any requests to transfer a booking to another date will incur a $10 transfer fee for each time a request is made
All group bookings and private charters require a 25% deposit in order to confirm the booking
Full payment and confirmation is required 3 weeks prior to the cruise date

Government TaxesCruise and Vessel Schedule

Included in all ticket prices is a 10% Australian Goods and Services Tax (GST)

Government Taxes

Blue Line Cruises Ltd (trading as Magistic Cruises and Sydney Showboats) reserves the right to
(a) Substitute vessel without notice and without incurring liability
(b) Amend or cancel any service, route, menu or cruise schedule/program
(c) Change any price

Responsible Service of Alcohol Policy

Sydney Showboats aims to provide all patrons with a safe, friendly and pleasant atmosphere.

Whilst the consumption of alcohol is part of many people’s social life, Sydney Showboats encourages those who choose to drink to do so responsibly.

Unfortunately, some people over-indulge and can become unruly and disruptive. This type of behaviour is unacceptable as it may threaten the enjoyment and safety of others and may result in serious consequences. As the operator, we have a responsibility to help minimize this risk to individuals, our sta and to the wider community.

Sydney Showboats supports the Responsible Service of Alcohol policy by use of the following strategies:

1. Develop food and beverage packages that encourage people to eat when drinking
2. Serve drinks in standard or recognizable sizes
3. Ensure that drinking water is freely available
4. Request proof of age if there is risk of serving minors
5. Training of sta in responsible service requirements and how to refuse service to intoxicated patrons
6. Price low alcohol and soft drinks attractively to encourage their purchase
7. Discourage rapid or excessive consumption of alcohol
8. Deny entry or service to anyone who is already intoxicated
9. All necessary RSA signage will be visible to both patrons and bar staff

Food & Menu

We will make every effort to cater for your special dietary requirements and allergies. If you have any special dietary requirements please inform our reservation staff upon placing your booking. However, due to the large operation, we cannot give a 100% guarantee that certain products will not be in our food, and the company explicity accepts no liability. For serious food allergies we wish our customers to make their own decisions on selecting their meals. Our staff comments are only to assist you in making an informed decision. In exceptional circumstances, if you or one of your guests wishes to bring their own meal we are happy to accommodate them.

Risk Warning

Our cruises operate on busy waterways and are subject to the risks and perils of cruising on such waterways including loss, damage and injury arising out of or in connection with changing tidal and weather conditions and the navigation of other craft. To the extent permissible by law, we will not be responsible in tort, contract or otherwise for any loss or damage arising out of injury or death sustained by a passenger, howsoever arising and whether or not arising as a result of our negligence or failure to render due care and skill. You enter into this agreement and book and travel on our cruises at your own risk. If however any terms, conditions or warranties are implied into this agreement by written law of the Commonwealth or New South Wales, the exclusion of which would contravene statute or cause part or all of this clause to be void:

(i) We exclude all other terms, conditions and warranties; and
(ii) Our liability for breach of such term, condition or warranty is limited to the supply of the relevant cruise again or the cost of re-supplying the cruise.

We exclude all liability for any loss or damage to clothing or personal items/belongings howsoever arising and whether or not our liability arises in tort, contract or otherwise.

Any claim for loss or damage must be notified to Blue Line Cruises in writing within seven (7) days from the day the cruise finishes, and any court action, suit or proceeding must be brought no later than one (1) year from the same day. If you fail to comply with either of these conditions, we will be forever discharged from all claims, suits, actions and/or proceedings relating to or arising out of or in any way connected with the cruise and we will be discharged from all liability whatsoever, including any liability for negligence.

We may contract or arrange for third parties to provide the whole or part of the cruise and any related services to you. You undertake that you will not bring any claims or actions against such third parties but if such claims or actions are nevertheless made, you agree to indemnify us and the person against whom the claim or action is made against the consequences of thereof. You agree that in entering into this agreement, we are acting as the agent of and trustee for each of our employees, officers, agents and subcontractors, and each of these persons is deemed to be a party to the contract for the purpose of entitling each and every one of them to enforce, have the benefit of and rely upon these Terms and Conditions.

This agreement is to be governed by and is to be construed in accordance with the laws in force in New South Wales. Any action, claim, suit or proceeding arising out of or connected in any way with this agreement or the cruise will only be brought in the Courts of New South Wales.

If any of these provisions is unenforceable, this shall not affect the enforceability of any other part of the provision or any other provision. In the event of inconsistency between these Terms and Conditions and any other terms, these Terms and Conditions shall exclusively apply. No waiver or variation of this agreement will have binding effect unless such waiver or agreement is in writing and signed by an authorized officer of Blue Line Cruises.