As Sydney Harbour’s premier cruise operator the health and safety of our guests and crew is our highest priority. As such we have implemented rigorous infection control procedures to ensure the safety, health and hygiene of everyone onboard.
STAFF POLICY & TRAINING
All team members will undertake infection control training on commencement of employment.
Staff will be required to undertake mandatory temperature checks at the start of each shift.
Upon arrival for your cruise proceed directly to your designated wharf and boarding point.
Gangways and pontoons will be marked to indicate 1.5m distancing between groups.
Crew will conduct temperature checks for all guests at the boarding gangway.
Before being seated the digital boarding pass will need to be presented to the Cruise Director.
We encourage patrons to download the COVIDSAFE app.
We will comply with NSW regulations for safe distancing of patrons with reduced vessel capacities.
Menus are included on your digital boarding pass to assist with contactless ordering.
All table settings will be polished and handled by staff wearing disposable gloves.
Hand sanitiser will be available at boarding points as well as multiple locations onboard the vessel.
Sanitising wipes will be available on request.
Enhanced cleaning of the vessels will be carried out at regular intervals with a focus on high contact areas including bathrooms, bar tops and handrails etc.
All patrons are encouraged to use contactless payment for all onboard payments.
Australian Cruise Group
COVID-19 BOOKING POLICY
25 March - 23 September 2020 (whilst NSW or Federal restrictions apply)
Applies to all new bookings made between 25 March – 23 September 2020 with cruise dates in the future commencing 1 October 2020
RISK FREE BOOKING | ZERO CANCELLATION FEE
If you make a booking with us and we are unable to perform the cruise due to either a federal or NSW Government restriction related to COVID-19, we will offer you a 100% refund.
Any new reservation made directly with Australian Cruise Group during COVID-19 period between 25 March – 23 September for cruise dates from 1 October onwards can be changed or cancelled at no charge, up to 72hrs prior to departure time (excludes New Year’s Eve cruises).
ZERO DEPOSIT bookings are available for all group bookings and Charter cruises during the COVID-19 period.
Sydney Harbour is a world-class destination that boasts of some iconic landmarks and picturesque sights. There are plenty of tourist activities on offer in the city that are centred around this stunning destination. Australian Cruise Group, Sydney’s premier cruise operator, offers a range of luxury cruises that are popularly known for the splendid experiences they provide to the customers. Especially, on special event days, our cruises provide exclusive and memorable cruise dining experiences at an affordable rate.
Since it’s February, the month of love, we are offering four unique Valentine’s Day cruises in Sydney that will definitely make your day extra special. Choose from luxury catamarans, authentic paddlewheelers and premium glass boats with unique inclusions adding up for a memorable night with your partner. We also have a number of Sydney Harbour dinner cruises that are equally romantic and promise ambient spaces and delectable meals that are freshly prepared by experienced chefs. All our special cruises offer unique menus that are loved by many in the city. The dining experience on board our cruises matches that of the multi-hatted restaurants in the area too. Hop on board one of our sunset dinner cruises in Sydney to enjoy a wonderful experience at twilight. As dusk falls on Sydney Harbour, you can catch the vibrant show of lights that transform the place altogether. Enjoy your dinner with stunning views of the iconic Harbour Bridge, the Opera House and other important landmarks. For a mesmerising night filled with entertainment and romance, come on board our most popular Sydney Showboat.
With a theatre-style layout, wrap-around verandahs, fully air-conditioned and opulent interiors and individual reserved tables, the Showboat is definitely one of our best cruises with the best nautical features. Also being one of our oldest vessels, it has an irresistible old-world charm that will captivate your senses. The Showboat offers a Deluxe 3-course dinner that is freshly prepared by experienced chefs. We offer an optional upgrade of a Deluxe Cheese Platter that consists of a variety of 2 cheeses,crackers, seasonal fruits, walnuts, muscatels and quince. Above all, the best thing about the Showboat is that it offers a riveting 1-hour live cabaret show “Voyage of Love” that is performed by talented Australian dancers, songstresses and follies. The show is a sneak-peak into a number of dance forms across the globe. Enjoy your dinner while being entertained by the stunning artists on stage. Come on board the Showboat with your loved ones for a memorable experience that includes dining, entertainment, sightseeing and more. We also have a fully licensed bar on board the Showboat that serves an eclectic selection of premium beers, wines and sparkling, soft juices and drinks. Enhance your taste buds by choosing your favourite drinks from the bar and be rest assured of an unforgettable dining experience in the city.
With an unmatched reputation in the cruising industry that is backed by over 7 million happy customers, our cruises guarantee a wonderful experience that you can take down the memory lane. Come on board the Showboat to experience the finesse and joy of cruise dining at this world-class destination in Sydney. We strictly comply with the NSW regulations for safe distancing to ensure the safety of our patrons. We have also reduced our seating capacity by 50% to avoid overcrowding on board the cruises. Despite the difficult times we’re in, we strive to maintain the quality of our services and also provide uncompromised experiences to each one of our customers. Wait no more then! Book your seats on board one of our cruises right away for an unforgettable night out in the city.