As Sydney Harbour’s premier cruise operator the health and safety of our guests and crew is our highest priority. As such we have implemented rigorous infection control procedures to ensure the safety, health and hygiene of everyone onboard.
STAFF POLICY & TRAINING
All team members will undertake infection control training on commencement of employment.
Staff will be required to undertake mandatory temperature checks at the start of each shift.
Upon arrival for your cruise proceed directly to your designated wharf and boarding point.
Gangways and pontoons will be marked to indicate 1.5m distancing between groups.
Crew will conduct temperature checks for all guests at the boarding gangway.
Before being seated the digital boarding pass will need to be presented to the Cruise Director.
We encourage patrons to download the COVIDSAFE app.
We will comply with NSW regulations for safe distancing of patrons with reduced vessel capacities.
Menus are included on your digital boarding pass to assist with contactless ordering.
All table settings will be polished and handled by staff wearing disposable gloves.
Hand sanitiser will be available at boarding points as well as multiple locations onboard the vessel.
Sanitising wipes will be available on request.
Enhanced cleaning of the vessels will be carried out at regular intervals with a focus on high contact areas including bathrooms, bar tops and handrails etc.
All patrons are encouraged to use contactless payment for all onboard payments.
Australian Cruise Group
COVID-19 BOOKING POLICY
25 March - 23 September 2020 (whilst NSW or Federal restrictions apply)
Applies to all new bookings made between 25 March – 23 September 2020 with cruise dates in the future commencing 1 October 2020
RISK FREE BOOKING | ZERO CANCELLATION FEE
If you make a booking with us and we are unable to perform the cruise due to either a federal or NSW Government restriction related to COVID-19, we will offer you a 100% refund.
Any new reservation made directly with Australian Cruise Group during COVID-19 period between 25 March – 23 September for cruise dates from 1 October onwards can be changed or cancelled at no charge, up to 72hrs prior to departure time (excludes New Year’s Eve cruises).
ZERO DEPOSIT bookings are available for all group bookings and Charter cruises during the COVID-19 period.
The mesmerising festival of Sydney is back! The 11th edition of magnum opus is all set to elevate their already exceptional standard a notch higher. The 23-day long festival of music, light and ideas has something for everyone up its sleeve. Whether it's an evening of family fun, a picturesque date night or an excuse to catch up with friends, Vivid Sydney and its spectacular cruises caters them all. The illuminated city of Sydney draped in vibrant hues draws in tourists from all around the world. Artists, musicians, researchers and ideologists flock in to be a part of this avant-garde festival.
The Vivid Light installations are the main highlight with enormous illuminated exhibits that transform Sydney into a subversive wonderland with awe-inspiring hues lighting up locations in and around the pristine Sydney Harbour. From Sydney Harbour Bridge to the Opera House the whole of Sydney emulate the glow of a setting sun. More than 3,000 LED lights illuminate the Ferris Wheel with the Harbour Bridge in the background during the media preview of Vivid Sydney at Luna Park.
As you sail along the Sydney Harbour make sure you don't miss out clicking spectacular pictures of enchanting art and light installations planted throughout the harbour precincts. Watch up close the artistic details carved on the magnificent Sydney Harbour Bridge as you sail below the 52000 tonnes of shear steel.
When it comes to soaking up the ambience of Vivid Sydney, there is nothing better than the Vivid Sydney Harbour cruises. The vintage vessel with spacious and opulent dining saloon, music, dance and cabaret show has been a part of Vivid Sydney from the start. This chic dinner cruise is perfect to watch the light installations and other mesmerising artworks studded in and around the darling harbour in the best way possible. A delicious dinner is a perfect company while ogling at the out of the world craftmanship of incomparable art installations. The flagship vessel operated by the leading tourism company is second to none and is one of the top-rated vessels in the harbour. The installation on the Opera House sails is best viewed from the wrap around verandas of an authentic paddle-wheeler with views looking out toward the Harbour Bridge and Luna Park at the same time.
With 30 years of cruising experience and expertise, the enchanting paddlewheeler with the old world charm has entertained more than 6 million happy customers and counting. The Vivid Sydney cruises believe in delivering quality at all touchpoints and are equipped with amiable crew to deliver excellent service that surpasses all benchmarks.
The emerald city of Sydney will be bathed in a dazzling array of colourful lights from 24th of May to 15th of June. Make sure you find a perfect seat before it's too late.