As Sydney Harbour’s premier cruise operator the health and safety of our guests and crew is our highest priority. As such we have implemented rigorous infection control procedures to ensure the safety, health and hygiene of everyone onboard.
- All team members will undertake infection control training on commencement of employment.
- Staff will be required to undertake mandatory temperature checks at the start of each shift.
- Upon arrival for your cruise proceed directly to your designated wharf and boarding point.
- Gangways and pontoons will be marked to indicate 1.5m distancing between groups.
- Crew will conduct temperature checks for all guests at the boarding gangway.
- Before being seated the digital boarding pass will need to be presented to the Cruise Director.
- We encourage patrons to download the COVIDSAFE app.
- We will comply with NSW regulations for safe distancing of patrons with reduced vessel capacities.
- Menus are included on your digital boarding pass to assist with contactless ordering.
- All table settings will be polished and handled by staff wearing disposable gloves.
- Hand sanitiser will be available at boarding points as well as multiple locations onboard the vessel.
- Sanitising wipes will be available on request.
- Enhanced cleaning of the vessels will be carried out at regular intervals with a focus on high contact areas including bathrooms, bar tops and handrails etc.
- All patrons are encouraged to use contactless payment for all onboard payments.
Australian Cruise Group
25 March - 23 September 2020 (whilst NSW or Federal restrictions apply)
Applies to all new bookings made between 25 March – 23 September 2020 with cruise dates in the future commencing 1 October 2020
RISK FREE BOOKING | ZERO CANCELLATION FEE
If you make a booking with us and we are unable to perform the cruise due to either a federal or NSW Government restriction related to COVID-19, we will offer you a 100% refund.
Any new reservation made directly with Australian Cruise Group during COVID-19 period between 25 March – 23 September for cruise dates from 1 October onwards can be changed or cancelled at no charge, up to 72hrs prior to departure time (excludes New Year’s Eve cruises).
ZERO DEPOSIT bookings are available for all group bookings and Charter cruises during the COVID-19 period.
Showboat More Information
About Us
Owned and operated by the Australian Cruise Group originally founded by Brian Gray, Sydney Showboats has entertained over 7 million guests in 33 years and is considered one of the most preferred cruise operators on Sydney Harbour.
Why Choose Us?
Being Sydney’s premier cruise operator with a sterling reputation, Sydney Showboats delivers excellence at every touchpoint, ensuring a memorable cruise experience for all guests. Incredible inclusions, restaurant-quality menu, excellent service and a whole lot more!
FAQs
For customer convenience, we have segregated the most frequently asked questions regarding Sydney Showboat cruises into different categories with relevant responses. For further queries, you are free to email us or call the Reservations Desk (+612) 8296 7200.
History
The Showboat made its first appearance on Sydney Harbour in November 1987, just before the Australian bicentenary celebrations in January 1988, rekindling the romance of the 1800s when paddlewheelers were the backbone of commerce and nation building.
Leadership
The senior management comprises an experienced and efficient team that ensures the operational efficiency of Sydney Showboats and works towards taking the company from strength to strength.
Contact Us
Guests are free to contact Sydney Showboats via phone or e-mail, or visit our reservations office on King Street Wharf. Contact numbers, email and postal addresses with a location map are listed for your convenience.
WHY PAY IN FULL?ONLINE GROUP BOOKINGS (For 10 GUESTS OR MORE)
Book online with 10% deposit
Balance due 7 days prior to cruise date | Valid only for cruise bookings 14+ days in advance
Available on selected cruises only
Why Book With Us?
Best Price Guarantee
We guarantee the lowest price or price match for the exact cruise package.
Australian Owned
We are an Australian family owned and operated company with boats built in Australia.
Safety & Service
We comply to Australian maritime Safety Authority regulations. Our customer safety is our #1 priority.