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Sydney Showboat FAQs
Based on our customers’ most frequently asked questions regarding Sydney Showboat cruises, we have segregated them into different categories with relevant responses to clear usual doubts. If you still cannot find the answer to your queries, please email us or call our helpful Reservations Team on (+612) 8296 7352.
General Cruise Questions
IS THE CRUISE WHEELCHAIR ACCESSIBLE?Certain types of light and manual wheelchairs can access the Showboat main deck through our gangway. Please note, toilets are located one deck below and you will need to access these by steps. You can request to be seated on the main deck.
WHERE IS THE CLOSEST PARKING STATION?Secure Parking offer two great parking stations close to King Street Wharf.
- King Street Wharf Parking on Shelley Street is the closest parking available.
- Another nearby parking station is 321 Kent Street with an approximate five minute walk to King Street Wharf.
Parking rates are available by visiting the Secure Parking Website.
WHAT IS THE DRESS CODE FOR OUR CRUISES?We strongly encourage the dress code for this cruise as smart casual or formal. Thongs and singlets strictly not allowed.
Why Are Special Event Cruises On Public Holidays/ Christmas Day Cruises So Expensive?The price of the cruise is reflective of the hike in staff wages and high demand for all cruises on all Australian Public holidays. Staff are entitled to higher pay rates on all holidays.
Groups & Charters
HOW DO I OBTAIN A QUOTE FOR PRIVATE BOAT HIRE?Please fill out our online enquiry form or you can call us on (+612) 8296 7352 for the latest discounts on group bookings. We will tailor a package to suit your specific needs, budget, occasion and requirements.
IS THEIR A SPECIAL RATE FOR GROUP BOOKINGS?Please visit our various occasion pages under 'Group Discounts' for more information about current special offers for group bookings. You can also fill out an online enquiry form for a personalized quote or call (+612) 8296 7352.
DO I HAVE TO PAY IN FULL FOR LARGE GROUP BOOKINGS? CAN A DEPOSIT BE PAID?No. We accept 25% deposit for large group bookings. The full booking amount will need to be paid two weeks prior to the cruise. Payments can be made at regular intervals or in one lump sum, whichever is more convenient for you. Final guest numbers also have to be confirmed 2 weeks prior to cruise date.
Bookings
HOW DO I CHECK AVAILABILITY FOR A CRUISE?You can check availability for any of our products by clicking on the BOOK NOW button for each product. This will take you to our online reservations system. Please enter the desired date and the number of tickets you wish to purchase. This price displayed is dependent on the number of seats available - so if you check availability and come back a couple of days later you are not guaranteed to receive the previously displayed price. The price on the internet is the best available price across the business.
CAN A PAYMENT FOR A CRUISE BE MADE VIA CASH, CHEQUE OR DIRECT DEBIT?We do accept these other methods of payment; only credit card payments are acceptable for online bookings.
If you would like to pay by cash, you are welcome to come to any of our ticket offices around Circular Quay and Darling Harbour to make your booking.
If you would like to pay via cheque or direct deposit, this must be done at least 4 days prior to your cruise date.
Immediately after booking you will receive an email confirmation invoice and boarding pass. Upon receipt of these emails, your booking is confirmed. These emails will give you all the additional information you may need for the cruise. If you would like to further re-confirm your booking with one of our Reservations Staff please call (+612) 8296 7352.
Showboat Dinner Cruise
Gift Voucher
Opulence & Extravagance
Show gallery
Spectacular cabaret show by an exceptional cast
Show gallery
Menu & Beverages
Restaurant-quality 3-course menu and licensed bar
Menu & Beverages
Sydney Harbour sights
See the Sydney Harbour Bridge, Opera House and city skyline
Sydney Harbour sights
Sydney Showboat Photos
Australian-built paddlewheeler and its character interior
Showboat Photos
Talented Australian cast
An exceptional cast of the highest calibre
All-Australian cast
Showboat Cruise Program
An exciting 3-hour dinner cruise with show experience
Showboat Cruise Program
Email Enquiry
Email Enquiry
AUSTRALIAN CRUISE GROUP
Sydney Showboats Dinner Cruise Giveaway
Contest Rules
1. HOW TO ENTER
- The contest will begin on May 3rd, 2019 and end on May 31st, 2019.
- To enter online, follow the competition link and enter your name and email address beginning on May 3rd, 2019 at 12:00 pm AEST and ending on May 31st, 2019 at 12:00 pm AEST.
- Limit one (1) entry per eligible person during the contest period.
- There will be a total of one (1) winner selected in the contest. One (1) gift voucher that can be redeemed by two (2) people, will be awarded to the winner.
2. PRIZES
- Up to one (1) prize will be awarded. The prize is a gift voucher for a dinner cruise for two (2) (winner and one guest) on the Sydney Showboats and includes: Dinner cruise with drinks.
- The approximate retail value of the prize is $320 ($160 per person value).
- To redeem voucher, contact the reservations team at (612)-82967352.
- Enter your Agent Reference: BLC, then enter your Voucher Code: eg. G101010
- Gift Vouchers are 100% non - refundable.
- The gift voucher is only valid for the cruise specified and are not valid on special event cruises or public holidays.
- Cruise date may be transferable at the sole discretion of the company. Requests must be made 72 hours prior to the cruise date and are subject to availability in the class and any promotional price of your booking. If the company, in its sole discretion, allows any transfers to a different class or promotional price, you must pay the difference between the original booked price and the price of any transferred booking.
- Australian Cruise Group and third party suppliers reserve the right to substitute vessel/vehicle without notice.
- We support the Responsible Service of Alcohol. In line with these regulations, if the winner is below the age of 18, they cannot avail the Showboat Dinner Cruise with Drinks. However, Dinner Cruise Sydney may be availed in its place.
- For full terms and conditions please visit our website. When using our services you agree that you are subject to the most current terms & conditions and privacy policy posted on the website.
3. SELECTION OF WINNERS
- Up to one (1) winner will be selected on June 1st, 2019 at approximately 12.00 pm AEST in a random drawing of all eligible online entries received during the Online Entry period.
- Odds of winning depend on the number of eligible online entries received during the Online Entry period.
- Entrants need not have cruised with Australian Cruise Group in the past to win.
- Winner will be notified via e-mail promptly following the prize drawing. If the winner cannot be contacted within two (2) business days after the prize is awarded, an alternate winner may be picked in another random drawing from the remaining entries received.
- Decisions of Australian Cruise Group management with respect to the contest are final.
4. CONDITIONS
- Australian Cruise Group reserves the right to end any contest or amend these rules upon announcement via their social media channels.
- By entering this contest, entrants agree to Australian Cruise Group’s Terms of Service Agreement and to the use of Personal Information as stated in the Privacy Policy on their website.
