As Sydney Harbour’s premier cruise operator the health and safety of our guests and crew is our highest priority. As such we have implemented rigorous infection control procedures to ensure the safety, health and hygiene of everyone onboard.
- All team members will undertake infection control training on commencement of employment.
- Staff will be required to undertake mandatory temperature checks at the start of each shift.
- Upon arrival for your cruise proceed directly to your designated wharf and boarding point.
- Gangways and pontoons will be marked to indicate 1.5m distancing between groups.
- Crew will conduct temperature checks for all guests at the boarding gangway.
- Before being seated the digital boarding pass will need to be presented to the Cruise Director.
- We encourage patrons to download the COVIDSAFE app.
- We will comply with NSW regulations for safe distancing of patrons with reduced vessel capacities.
- Menus are included on your digital boarding pass to assist with contactless ordering.
- All table settings will be polished and handled by staff wearing disposable gloves.
- Hand sanitiser will be available at boarding points as well as multiple locations onboard the vessel.
- Sanitising wipes will be available on request.
- Enhanced cleaning of the vessels will be carried out at regular intervals with a focus on high contact areas including bathrooms, bar tops and handrails etc.
- All patrons are encouraged to use contactless payment for all onboard payments.
Australian Cruise Group
25 March - 23 September 2020 (whilst NSW or Federal restrictions apply)
Applies to all new bookings made between 25 March – 23 September 2020 with cruise dates in the future commencing 1 October 2020
RISK FREE BOOKING | ZERO CANCELLATION FEE
If you make a booking with us and we are unable to perform the cruise due to either a federal or NSW Government restriction related to COVID-19, we will offer you a 100% refund.
Any new reservation made directly with Australian Cruise Group during COVID-19 period between 25 March – 23 September for cruise dates from 1 October onwards can be changed or cancelled at no charge, up to 72hrs prior to departure time (excludes New Year’s Eve cruises).
ZERO DEPOSIT bookings are available for all group bookings and Charter cruises during the COVID-19 period.
Warrier, Sudhir
Executive Chairman
Sudhir Warrier joined the company in 1990 in the capacity of a waiter, whilst studying. He rose through the ranks to be the CEO by 1998. Since then, he has been instrumental in taking the company to greater heights. With the wealth of experience garnered working with high profile tourism professionals who were past directors of the company, he is now recognised as one of the industry leaders within the Australian tourism space. Warrier has also been a director of the Australian Tourism Export Council for 4 years and a member of the Tourism Australian Advisory Panel in the past.
Ram Kumar
Chief Executive Officer – Digital Operations
Ram has been an essential part of the team since 2012. He is responsible for the Digital/Online revenue stream, providing strategic leadership and web presence management direction to the offshore service delivery unit. He has over 18 years of experience that includes leadership roles at Xerox, RR Donnelley and Northgate Arinso.
Dickson Go
Financial Controller
Dickson is the Financial Controller of the company and has worked with us for the last 7 years. He holds a CPA and is responsible for all financial operations of the company.
Nick Lester
Marine Operations Director
Nick is our Marine Operations Director primarily responsible for the day-to-day operations of our diverse cruise operation. He is both well-liked and respected by his peers and teams. Nick is a classic example of meritocracy, working his way up the corporate ladder from the role of a reservation call centre employee to leading one of the largest teams within our business in a very short span of time.
Dennis Soo
Director of Guest Services
Dennis is the Director of Guest Services – a legend within the industry. He is well liked by all of our guests as well as tour operators and tour leaders. The Sydney Showboat dinner cruise is synonymous with a legendary welcome from Dennis on the gangway before you board.
WHY PAY IN FULL?ONLINE GROUP BOOKINGS (For 10 GUESTS OR MORE)
Book online with 10% deposit
Balance due 7 days prior to cruise date | Valid only for cruise bookings 14+ days in advance
Available on selected cruises only
All guest bookings are guaranteed individual reserved tables
As per relevant NSW social distancing guidelines
