As Sydney Harbour’s premier cruise operator the health and safety of our guests and crew is our highest priority. As such we have implemented rigorous infection control procedures to ensure the safety, health and hygiene of everyone onboard.
- All team members will undertake infection control training on commencement of employment.
- Staff will be required to undertake mandatory temperature checks at the start of each shift.
- Upon arrival for your cruise proceed directly to your designated wharf and boarding point.
- Gangways and pontoons will be marked to indicate 1.5m distancing between groups.
- Crew will conduct temperature checks for all guests at the boarding gangway.
- Before being seated the digital boarding pass will need to be presented to the Cruise Director.
- We encourage patrons to download the COVIDSAFE app.
- We will comply with NSW regulations for safe distancing of patrons with reduced vessel capacities.
- Menus are included on your digital boarding pass to assist with contactless ordering.
- All table settings will be polished and handled by staff wearing disposable gloves.
- Hand sanitiser will be available at boarding points as well as multiple locations onboard the vessel.
- Sanitising wipes will be available on request.
- Enhanced cleaning of the vessels will be carried out at regular intervals with a focus on high contact areas including bathrooms, bar tops and handrails etc.
- All patrons are encouraged to use contactless payment for all onboard payments.
Australian Cruise Group
25 March - 23 September 2020 (whilst NSW or Federal restrictions apply)
Applies to all new bookings made between 25 March – 23 September 2020 with cruise dates in the future commencing 1 October 2020
RISK FREE BOOKING | ZERO CANCELLATION FEE
If you make a booking with us and we are unable to perform the cruise due to either a federal or NSW Government restriction related to COVID-19, we will offer you a 100% refund.
Any new reservation made directly with Australian Cruise Group during COVID-19 period between 25 March – 23 September for cruise dates from 1 October onwards can be changed or cancelled at no charge, up to 72hrs prior to departure time (excludes New Year’s Eve cruises).
ZERO DEPOSIT bookings are available for all group bookings and Charter cruises during the COVID-19 period.
Cruise Inclusions
- Sydney's unique fully air-conditioned vessel
- 3 large interior dining areas with flexible layout
- Fully-equipped bar and lounge facilities
- Theatre-style layout with a mezzanine floor
- Purpose-built stage with a full audio-visual suite
- Authentic paddle wheeler venue with contemporary interior
- Cathedral windows with wrap around verandahs
- Fully-equipped restroom facility available
- Multi-lingual and trained staff
- Designated smoking area
Most Popular Charter Packages
Sydney Showboat II: Unique Boat Charter on Sydney Harbour
Choose Sydney Showboat II- an iconic paddlewheeler that stands out from the rest! Having catered successfully for numerous charters, your event on the Sydney Showboat II is sure to exceed all expectations.
This authentic paddlewheeler boasts a pillarless style layout in the main dining deck with a large stage, perfect for entertainment. There is additionally also a private deck which can be reserved for smaller parties and functions with an outer balcony. Enjoy the spectacular Sydney Harbour views from the wrap-around verandas and the cathedral-style windows.
Exuding old-world charm and undeniable class, Sydney Showboat II can be tailored to suit the tone of your event- whether it is a party, gala dinner or a conference; making it the finest cruising venue out on the Sydney Harbour. A full suite of audio-visual facilities are built in to the vessel, ideal for entertainment during your charter. With a large variety of menu options and beverage packages to choose from, you can ensure that the charter cruise meets all your needs. The delicious meals are freshly prepared onboard by the experienced chefs.
There are charter packages available for celebratory dinners, conferences, fundraisers complete with table banquets and beverages, a special Indian menu, Christmas parties and Vivid Sydney charters. In addition to it all, you can also avail the services of a dedicated events team who will work alongside you to plan and implement every last detail of your party to ensure a successful charter!
WHY PAY IN FULL?ONLINE GROUP BOOKINGS (For 10 GUESTS OR MORE)
Book online with 10% deposit
Balance due 7 days prior to cruise date | Valid only for cruise bookings 14+ days in advance
Available on selected cruises only
Dress Code
- Semi formal – Smart Casual attire acceptable for dining in a quality restaurant during dinner. Shorts are discouraged.
- NOT PERMITTED: Beachwear, activewear, thongs and men’s singlets.
- Safe shoes are always recommended. For your own safety, stilettos are discouraged as there are stairs and wet decks.
Cruise Additional Information
- We recommend all guests arrive at the wharf at least 15 minutes prior to commencement of boarding time to collect your boarding pass. Please allow sufficient time for travel as all of our cruises will depart at the designated time on your cruise confirmation
- The boat will not wait for any passengers beyond the designated departure time. Even in the instance a few passengers within a group are running late, the boat will not wait for them to join the cruise. No refund or credit will be issued for passengers who do not board the cruise on time
- Photography of the show is strictly prohibited
- Please note that whilst we are delighted to welcome well-behaved children onboard our vessels/cruising restaurants, we do not provide high chairs due to safety reasons. If you have infants, like an airline, you must book and pay the relevant price and declare at time of booking, as they must be included in the manifest. If infants are booked, we will facilitate extra space for stroller or pram on request.
- Cruise program and schedule is subject to change
- There are no baby-changing facilities onboard
- Beverage service for the duration of the cruise: Service begins from boarding (a selection of beer, wine & soft drinks) and stops 15 minutes prior to the end of cruise
- We strictly adhere to NSW Responsible Service of Alcohol guidelines and house policies are strictly enforced.
- Intoxicated guests will not be permitted access to board the vessel
- No activity that encourages excessive alcohol consumption is permitted
- Alcohol will not be served to intoxicated guests
- We do not serve ‘shots’ or ‘doubles’
- Alcohol service to minors is not permitted
- No guest is permitted to bring or remove alcohol from the vessel
- Our aim is to ensure that all our guests enjoy the harbour in a safe and professionally managed environment.
- Please assist our staff in meeting the requirements of Responsible Service of Alcohol.
- We ask you to please respect the residential neighbourhood when disembarking our vessel.
- Infant (0-2 years) – Free of charge. No allocated seats, no high chairs and no pram space. Child meal available free of charge on request.
- Child (2 – 13) – Child price applies. Allocated seat + child meal. No high chairs. No pram space.
- We would appreciate the support of all adults / parents to ensure that all children onboard under the age of 13 must remain seated at the table. If children are on the outer decks, they must be accompanied by an adult at all times. It is the responsibility of the guest to ensure that their children do not run around the boat, which may cause safety issues. It is also important to ensure children do not disturb any other passengers. Failure to comply may lead to the removal of the group from the vessel. The company will not be responsible for any accidents due to non-compliance to this strict guideline.
- Unfortunately we cannot accommodate requests for split bills onboard. Each table will be presented with 1 bill for all additional onboard purchases. Credit card payments are preferred.
- All cruises operate subject to minimum loading to make it viable. The Company reserves the right to transfer your booking to a similar cruise on the same cruise date. We will advise you details of your new cruise by forwarding you a new e-ticket with all the cruise details. We will always endeavour to assign you to a cruise that operates closer to your departure time and duration of cruise. On receiving your new e-ticket please review the cruise details including the menu and inclusions.If you wish to not proceed with the scheduled new cruise please forward the new e-ticket to the following email (res@australiancruisegroup.com.au) at least 24 hours prior to departure so that we can reschedule your cruise to the next available departure.
- All requests for change of cruise date booking transfer are only accepted via email at help@australiancruisegroup.com.au. Please indicate the best time to call (between 1pm and 9pm Sydney time) in your email. No charge applies for transfer requests received 72 hours prior to your cruise departure time. All transfer requests received between 72 and 24 hours will incur $10 per person transfer fee. All transfer requests received within 24 hours, irrespective of reasoning, will incur a charge of 50% of the ticket value per person. Transfer fees must be paid by credit card when contacted by our staff to facilitate transfer. Transfer fees will not be waived under any circumstances.