Cruise Additional Information

• Vivid Sydney celebrates its 12th year in 2021
• Vivid Sydney is organised by the NSW Government and Destination NSW
• If you have any special dietary requirements, please advise at the time of reservation
• Cruise program and schedule may be subject to change
• Please note that whilst we are delighted to welcome well-behaved children onboard our vessels/cruising restaurants, we do not provide high chairs due to safety reasons. If you have infants, like an airline, you must book and pay the relevant price and declare at time of booking, as they must be included in the manifest. If infants are booked, we will facilitate extra space for stroller or pram on request.
• There are no baby-changing facilities onboard
• We adhere strictly to NSW Responsible Service of Alcohol guidelines
• All of our special event cruises especially Vivid Sydney is usually in high demand and fully booked prior to cruise date. The seating arrangements onboard Vivid Sydney cruises are planned by our Cruise Directors well in advance. If you have any special requests to be seated next to a particular group/friends booked on the same Vivid Sydney cruise, please advise us 7 days prior to cruise date.
• We would appreciate the support of all adults / parents to ensure that all children onboard under the age of 17 must remain seated at the table. If children are on the outer decks, they must be accompanied by an adult at all times. It is the responsibility of the guest to ensure that their children do not run around the boat, which may cause safety issues. It is also important to ensure children do not disturb any other passengers. Failure to comply may lead to the removal of the group from the vessel. The company will not be responsible for any accidents due to non-compliance to this strict guideline.
• Unfortunately we cannot accommodate requests for split bills onboard. Each table will be presented with 1 bill for all additional onboard purchases. Credit card payments are preferred.
• All cruises operate subject to minimum loading to make it viable. The Company reserves the right to transfer your booking to a similar cruise on the same cruise date. We will advise you details of your new cruise by forwarding you a new e-ticket with all the cruise details. We will always endeavour to assign you to a cruise that operates closer to your departure time and duration of cruise. On receiving your new e-ticket please review the cruise details including the menu and inclusions.If you wish to not proceed with the scheduled new cruise please forward the new e-ticket to the following email (res@australiancruisegroup.com.au) at least 24 hours prior to departure so that we can reschedule your cruise to the next available departure.